FAQs


Payment Policy:

First Wisconsin has a payment in full payment policy via our portal at the time of arrangements.  However, we understand a family may still need help making that payment.  So we do offer a third party payment option. Click here to apply for a short term loan to pay for services. Repayment time frames can range from 3 months to 6 months in length. But this option may give you a little more time to pay when an unexpected death occurs.


If approved, by Lilypay, those approved funds are paid directly to First Wisconsin Cremation and payments are then paid to Lilypay in the future. **reminder fees may apply to that payment for this service with Lilypay and those fees are from Lilypay and NOT First Wisconsin Cremation**


Click and apply here:    https://www.lilypay.co/apply/FirstWisconsinCremation 

We’ve provided a list of answers to questions we frequently receive regarding our services. If you don't see the answer to your question here, feel free to contact us. We'd be happy to give you more information and clarify any of your concerns.

  • How does First Wisconsin Cremation work?

    First Wisconsin Cremation is notified immediately at the time of death. Transportation to the crematory is included and the body is held until proper medical authorization is secured. The cremation permit is then completed, and the body is cremated.  The cremation process usually takes  1-2 weeks.  Sometimes faster, but we do have to wait for the cause of death by the physician or medical examiner.

  • Why is it so cheap? What's the catch?

    Through First Wisconsin Cremation, you are receiving only the most basic services of a crematory. You are not paying for anything you don't need. There are no frills and no other obligations. As a condition of services, payment must be received in full up front, and all paperwork must be completed through the web link provided to you at that time.

  • May I pre-pay the cremation cost?

    First Wisconsin Cremation now offers the option to prearrange a cremation with us. Please click here to get started. 

  • Can FWC save my family money by posting an obituary on the website?

    Obituaries in your local papers are considered paid advertisements.  They can range from $150 to $1000.   For a flat fee of $100, your family can give FWC any obituary of any length along with a picture and we will post that obituary to our permanent memorial site.  This could save your family hundreds of dollars.  Plus FWC will post that obituary and send you a link to forward to your family and friends or post to Facebook.  Why run the local paper once, when you can do it digitally 24/7 via the internet.

  • Will FWC help with ordering Death Certificates?

    Yes  - For an additional convenience fee of $65 plus the actual cost of the certifieds   $20 for the first and $3 for each there after. FWC will order the death certificates when issued by the state.  These typically take two weeks.  These certificates will be mailed to you from the county of death.  

  • In what kind of container are the cremated remains returned?

    The cremated remains are placed in a plastic "temporary urn" at no charge to you. We have other permanent urns available.  If your family would like to purchase an optional urn, please click our MERCHANDISE tab and have an urn shipped to us on your behalf.  If you order and urn and require us to fill the urn or multiple keepsakes, we do charge a $50 filling fee.

  • Is your price for complete cremation service good for the entire State of Wisconsin?

    Yes! We employ a Northern WI and a Southern WI fee as each has a certain travel radius. There are no additional transportation charges.  Since we cover a large area, our team of funeral directors may take a little longer to get to your location.  Depending on where our directors are currently at or wrapping up with another family, it may take 1-3 hours - varying on distance. 

  • What happens to the remains after cremation?

    The remains will be handled according to your written instructions. As we serve so many families a year, we do require all cremains to be mailed to a family member or cemetery accordingly.  All cremains are shipped via the USPS priority express  and a required fee applies.

  • Does the body have to be embalmed?

    No. With the First Wisconsin Cremation's modern facilities, the body does not have to be embalmed.

  • Death Certificates - Who needs them?

    For $50 convenience fee, First WI Cremation can order them for you plus the cost of them. $20 first and $3 each thereafter


    Areas you may need Death Certificates?

    1. Banks, stocks, bonds and investments

    2. Home or land parcels

    3. Car titles

    4. Life Insurance Policies

    5. Public utilities

    6.  Credit cards and debit cards

    7. Pensions, retirement accounts, IRA's

    8. Cell phone, internet, cable bills

  • Where does First WI Cover?

    All of Wisconsin.   We offer discount cremation services in all rural areas, discount cremation in Madison, Milwaukee, Green Bay, Lacrosse, Kenosha, Racine, Janesville, Appleton, Osh Kosh, Sheboygan, Manitowoc, Beloit and every single town in Wisconsin.